Patient, family member or
patient’s friend contacts social worker to help with accommodations.
Social worker qualifies
visitor. If there is financial need, social worker fills out request form
and calls or emails information to Hospitality
for Family and Friends (HFFF).
Social worker provides visitor
with HFFF contact information. VISITOR MUST CONTACT HFFF BEFORE ANY
HOTEL RESERVATION CAN BE MADE.
HFFF provides visitor with the do’s and don’ts for the
duration of their stay at the hotel. Visitor must also have a major credit
card for hotel incidentals.
HFFF calls hotel and makes reservation.
HFFF calls or emails hotel reservation number, date and time
of check-in to visitor.
Once the visitor’s stay is
complete, HFFF will contact
hotel to evaluate the stay, and will write a personal letter of thanks for
the pro bono room. HFFF
suggests that visitor and/or patient also write a letter of thanks to the
hotel manager.
